Privacy Policy

Orders Connect, operated by SAB-TECH HUB, respects your privacy and uses customer information only as needed to provide shopping, account, order fulfilment, support, rewards, payment matching and notification services.\n\nWe may collect your name, email address, phone and WhatsApp number, optional profile photo, delivery or pickup information, order history, payment transaction references, wallet and loyalty activity, support messages and device notification tokens.\n\nPayments are processed through configured payment providers. Orders Connect records the information needed to match and confirm payments, but does not store card numbers, mobile money PINs or similar payment credentials handled by the payment provider.\n\nInformation may be shared with service providers only where needed for services such as payment processing, hosting, email, SMS, push notifications, delivery or order fulfilment.\n\nWe use reasonable technical and organisational safeguards to protect customer information. Customers may update their profile, manage notification preferences and request account deletion. Some transaction records may be retained where reasonably necessary for accounting, fraud prevention, dispute handling or legal obligations.\n\nFor privacy questions, contact Orders Connect through the support details shown on the website or app.