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Frequently Asked Questions
Your shipping and order questions answered
Shipping Estimator
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FAQs
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Quick answers
Is shipping free?
All items exclude shipping unless otherwise stated. Shipping fee is paid on arrival.
Do I need to pay custom duty?
No, custom duties are not required.
Can you arrange for a rider to deliver to me?
Yes, we can arrange that for a small additional fee.
What are the shipping durations?
Air Shipping
Estimated 3–10 days
Sea Shipping
Estimated 35–40 days
What shipping modes are available?
We offer both air and sea shipping options.
How much does shipping cost?
Shipping depends on size/weight and the mode (air/sea).
Use Shipping Estimator
Note: Air shipping is moderate, and all prices are factory prices.
Can I buy just one piece?
Yes, some items support single piece orders. Others will need to be added to consolidated orders.
Where can I pick up my order?
We have pickup points available in:
Kumasi
Accra
And other locations
Still have questions?
Contact our support team for more information
+233 24 489 5292
+1 437 445 292
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